These Terms & Conditions govern your use of the Oodles HQ website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or services.
Oodles HQ is an online retailer specialising in premium dog toys, natural chews, enrichment products, treats, and pet accessories.
Business Name: Oodles HQ
Phone: +44 1279 919808
Email: info@oodleshq.co.uk
Address: Number 2, 1 Grand Avenue, Camberley, GU15 3QJ, United Kingdom
By using our website, you confirm that:
We reserve the right to restrict access to users who violate these terms.
We strive to ensure all product descriptions, images, pricing, and availability information are accurate.
However:
Product images are for illustrative purposes and may vary slightly from the final product received.
Once an order is placed, you will receive an order confirmation email.
This confirmation does not guarantee acceptance of the order.
We reserve the right to:
Where necessary, any payments received will be refunded.
Customers are responsible for ensuring all information provided during checkout is accurate, including:
Oodles HQ is not responsible for delays or issues resulting from incorrect information supplied during checkout.
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
We reserve the right to:
Payments are processed securely through trusted payment providers.
Orders will not be dispatched until payment has been successfully authorised.
Delivery times provided on the website are estimates and not guaranteed delivery dates.
Oodles HQ is not liable for delays caused by:
For full details, please refer to our Shipping Information page.
Returns and refunds are governed by our Returns Policy.
Customers should review our Returns Policy before requesting a return or refund.
Certain products may not be eligible for return due to hygiene, safety, or product-specific restrictions.
Promotional offers, discount codes, and special pricing may be subject to specific terms and conditions.
Unless stated otherwise:
All content on the Oodles HQ website, including but not limited to:
remains the property of Oodles HQ or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
To the maximum extent permitted by law, Oodles HQ shall not be liable for:
Nothing within these Terms & Conditions excludes liability where exclusion is prohibited by law.
Customers are responsible for selecting products suitable for their dog’s age, size, breed, and chewing strength.
Dogs should always be supervised while using toys, chews, treats, or enrichment products.
Oodles HQ accepts no responsibility for misuse of products or failure to follow manufacturer guidance.
Our website may contain links to external websites.
Oodles HQ is not responsible for the content, policies, or practices of third-party websites.
Users access third-party sites at their own risk.
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, store, and protect personal data.
We reserve the right to update, amend, or replace these Terms & Conditions at any time.
Changes will become effective immediately upon publication on the website.
Customers are encouraged to review this page regularly.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website or purchases made through Oodles HQ shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@oodleshq.co.uk
Phone: +44 1279 919808
Address: Number 2, 1 Grand Avenue, Camberley, GU15 3QJ, United Kingdom
